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Interactive Voice Response (IVR) is an industry term for a computer that
answers a phone call instead of an operator. IVR equipment interacts with
callers, providing whatever information or service they require. IVR platforms
free up companies valuable staff resources, and the efficiency of call
handling increased.
IVR applications run on our IVR platform which are suitable for all call handling
tasks. MMT's IVR platform is powerful, flexible and has set new standards
of performance and reliability in the IVR and AudioText industries. Our
IVR equipment has been designed to meet the demanding requirements of
mass call handling and complex interactive mobile, telephone and Internet
communications. Click here to
know all about MMT's IVR Suite
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